Last updated: 15th January 2026
PolarMomentum d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
The data controller responsible for your personal data is PolarMomentum d.o.o., a company registered in Slovenia with registration number 1452369785, located at Tržaška cesta 24, 1044 Ljubljana, Slovenia. For any privacy-related enquiries, you can contact us at privacy@polarmomentum.world or by phone at +386 17608813.
The data we collect includes both information you provide directly and information we gather automatically. When you contact us through our website forms, we collect your name, email address, phone number, company name, and any message content you provide. We also automatically collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
We use of your data is based on legitimate business interests and, where required, your consent. We process your personal information to respond to your enquiries, provide our pricing strategy consultancy services, improve our website functionality, and communicate with you about our services. When you submit a contact form, we use your information to respond to your request and potentially discuss our services with you. We may also use aggregated, anonymised data to analyse website performance and improve our user experience.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the specific cookies we use, please refer to our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: legitimate interests for website analytics and business communications, consent for marketing cookies and communications, contract performance when providing our services, and legal obligations where required by law. You have the right to withdraw consent at any time where processing is based on consent.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers, analytics services (Google Analytics), and advertising platforms (Google Ads). These service providers are contractually bound to protect your information and use it only for the specified purposes. We may also disclose your information if required by law or to protect our rights and safety.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Contact form submissions and enquiry data are typically retained for up to three years to allow for follow-up communications and service provision. Website analytics data is retained according to Google Analytics' default retention periods. Cookie data is retained according to the specific cookie types as detailed in our Cookie Policy. You may request deletion of your personal data at any time, subject to any legal obligations requiring us to retain certain information.
Under GDPR, you have several rights regarding your personal data. You have the right to access your personal data and receive information about how we process it. You can request correction of inaccurate or incomplete personal data, and in certain circumstances, you may request deletion of your personal data. You also have the right to restrict processing of your personal data in specific situations, object to processing based on legitimate interests, and receive your personal data in a portable format. If you have provided consent for processing, you have the right to withdraw that consent at any time.
As we use services such as Google Analytics and Google Ads, your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. These transfers are conducted in accordance with GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, encrypted data transmission, access controls, and regular security assessments. However, no internet-based service can be completely secure, and we cannot guarantee absolute security of your data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us using the following information:
You also have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable data protection laws. In Slovenia, the supervisory authority is the Information Commissioner (Informacijski pooblaščenec).