Terms of Service

Last updated: 15th January 2026

These Terms of Service ("Terms") govern your use of the PolarMomentum website and services provided by PolarMomentum d.o.o., a company registered in Slovenia.

Acceptance of Terms

By accessing and using the PolarMomentum website (polarmomentum.world) or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and PolarMomentum d.o.o.

Company Information

PolarMomentum d.o.o. is a limited liability company registered in Slovenia with registration number 1452369785 and VAT number SI14758963. Our registered office is located at Tržaška cesta 24, 1044 Ljubljana, Slovenia. We specialise in providing pricing strategy consultancy services for e-commerce businesses.

Services Description

PolarMomentum provides pricing strategy consultancy services including but not limited to competitive analysis, market research, pricing optimisation recommendations, dynamic pricing implementation guidance, and revenue enhancement strategies. Our services are primarily delivered through consultation sessions, written reports, and ongoing advisory support. All services are customised to meet the specific needs of each client's e-commerce business.

User Obligations

When using our website and services, you agree to provide accurate and complete information, use our services only for lawful purposes, respect the intellectual property rights of PolarMomentum and third parties, and not attempt to gain unauthorised access to our systems or data. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You must not use our services to engage in any illegal, harmful, or unethical activities.

Intellectual Property

All content on the PolarMomentum website, including text, graphics, logos, images, software, and methodologies, is the property of PolarMomentum d.o.o. or its licensors and is protected by copyright, trademark, and other intellectual property laws. Any reports, analyses, or recommendations provided as part of our services remain the intellectual property of PolarMomentum, though clients receive a licence to use such materials for their internal business purposes. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Service Agreements and Payments

Specific terms for our consultancy services, including scope of work, deliverables, timelines, and fees, will be outlined in separate service agreements or proposals. Payment terms will be specified in individual contracts, and all fees are due according to the agreed schedule. We reserve the right to suspend or terminate services for non-payment. All prices are quoted in Euros (EUR) and are exclusive of applicable taxes unless otherwise stated.

Confidentiality

We understand that our clients may share confidential business information with us during the course of providing services. We commit to maintaining the confidentiality of such information and will not disclose it to third parties without your explicit consent, except as required by law. This confidentiality obligation survives the termination of our service relationship.

Limitation of Liability

While we strive to provide accurate and valuable advice, our services are provided on an "as is" basis. PolarMomentum d.o.o. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services, including but not limited to business losses, lost profits, or data loss. Our total liability to you for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

Disclaimers

Our pricing recommendations and strategies are based on market analysis and industry best practices, but we cannot guarantee specific results or outcomes. Market conditions, competitive landscapes, and consumer behaviour can change rapidly, and the success of any pricing strategy depends on numerous factors beyond our control. You acknowledge that business decisions based on our recommendations are made at your own risk and discretion.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Slovenia and the European Union. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Slovenia. If you are a consumer resident in another EU member state, you may also have rights under the consumer protection laws of your country of residence.

Termination

Either party may terminate ongoing service agreements with appropriate notice as specified in individual contracts. We reserve the right to terminate your access to our website immediately if you violate these terms. Upon termination, your right to use our services ceases immediately, though provisions regarding intellectual property, confidentiality, liability limitations, and governing law shall survive termination. Any outstanding fees for services rendered prior to termination remain due and payable.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page and provide notice through our website. Your continued use of our website or services after such modifications constitutes your acceptance of the updated terms. We encourage you to review these terms periodically to stay informed of any changes.

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Contact Information

If you have any questions about these Terms of Service, please contact us:

For general enquiries, you may also contact us at contact@polarmomentum.world.